Yes. All our crystals and gemstones are 100% natural and ethically sourced from trusted suppliers. We carefully select each piece to ensure both quality and responsible mining practices.

Absolutely! We offer free size adjustment for most bracelets and wearable items. Simply reach out via our Contact Form with your order number and the size you need, we’ll be happy to assist before shipment.

UK Delivery: Usually 2–4 business days after dispatch.

International Delivery: Generally 4–14 business days, depending on the destination’s postal service and customs processing.

We dispatch orders within 1–2 business days.

UK Orders: Sent via Royal Mail Tracked service as standard.

International Orders:

• Orders under £80 → Standard International without Tracking
• Orders £80 and above → Free Upgrade to Tracked International service

Tracking upgrade is available at checkout for orders under £80

Yes! If you need your order within 1–2 days in the UK, we offer Royal Mail Special Delivery for £9. Please contact us via the Contact Form before placing your order to arrange this upgrade.

For customers in the United States, all required US tariffs/duties are already included at checkout, so:

• No surprise bills
• No extra payment request on arrival

Customers in other countries may be charged import fees depending on their local customs regulations.

We accept returns within 30 days of delivery if the item is unused, in original condition, and in its original packaging. If you'd like to arrange a return, please contact us first. We’ll guide you through the quick process.